Meet our Founder and Director

ALICIA DUMAIS

  • 25+ years in employment law and employee relations

  • Conflict resolution expert

  • 14+ years as nationally accredited mediator

  • Trained conflict management coach

  • Result Coaching Accreditation

  • 10+ years in a top tier law firm (former Senior Associate at Minter Ellison)

  • Managed the Investigations Team for the Department of Justice

  • 150+ workplace investigations/culture reviews

  • 250 + mediations

  • Practical HR Management experience

  • LLB (Honours), BA

LINKEDIN PROFILE
 

The Director of DWS, Alicia Dumais, has:

relevant legal expertise – Alicia was a Senior Associate in the Employment Group at Minter Ellison Lawyers where, for almost a decade, she specialised in employment law and preparing disciplinary unprofessional conduct hearings for doctors, psychologists and teachers;

practical HR experience – Alicia was the Manager, Employee Investigations for the Department of Justice. Alicia managed a team of HR consultants who investigated issues across Consumer Affairs, Courts & Tribunals, Corrections Victoria, Infringement Management & Enforcement Services, Gaming & Racing and Responsible Alcohol Victoria;

extensive workplace investigation and culture review experience – developed over 14 years conducting complex workplace reviews and investigations involving workplace culture, employee experience, team dynamics, leadership, communication and workplace behaviour;

and excellent interpersonal skills – developed over 25 years of dealing with sensitive matters and aggrieved parties, tactfully and successfully.

Services

  • Preliminary assessments and advising on workplace issues

  • Workplace Culture Reviews and Workplace Investigations

  • Mediations and Facilitated Discussions

  • Leadership/Executive coaching and conflict coaching

  • Training on assessing complaints/workplace issues

  • Training on assessing complaints/workplace issues and on ‘creating thriving teams’

Qualifications

  • Bachelor of Laws (Honours) (including mediation and negotiation) – Monash University (2001)

  • Bachelor of Arts – Monash University (2001)

  • Australian Legal Practitioner (2002)

  • Nationally accredited mediator (2012)

  • Trained conflict management coach (2013)

  • Results Coach Accreditation with Authentic Education (2024)