We help you to assess, manage and address workplace complaints and issues.
We understand that these matters can be very sensitive and serious but with the right approach you can avoid and resolve costly conflict.
Our employment law practice and Human Resources consultancy has assisted organisations just like yours with mediations, facilitated discussions, team reviews, conflict coaching/resolution and training.
Organisations we have worked with include:
Government & Justice
Department of Education
Department of Energy, Environment and Climate Action
Department of Jobs, Skills, Industry and Regions
Victoria Police Victorian Building Authority
Parks Victoria
Wyndham City Council
Children's Court of Victoria
Magistrates' Court of Victoria
County Court of Victoria
Catholic Education Office
Allianz Australia Insurance
Port Arthur Historic Site Management Authority
Higher Education
University of Melbourne
La Trobe University
Federation University
Monash College
The Gordon TAFE
Community & Not-for-Profit
Amnesty International
Mind Australia
Life Without Barriers
Relationships Australia
MEGT
Corporate & Commercial
Australia Post
Coles Group
Downer Engineering
Energy Australia
Octopus Energy
South East Water
Beyond Bank
Medibank
Intrepid Travel
Adaptalift
Kinetic Super
MAB
JB Hi-Fi
Bulla
Speedshield
Braille Tactile Signs
Warringtonfire
Port Arthur Historic Site Management Authority
MEGT
Parks Victoria
Wyndham City Council
Kinetic Superannuation
Mind Australia
Life Without Barriers
Victoria Police
Relationships Australia
Amnesty International
European Energy
Meet our Founder & Director
Alicia Dumais
25+ years in employment law and employee relations
Conflict resolution expert
14+ years as nationally accredited mediator
Trained conflict management coach
Result Coaching Accreditation
10+ years in a top tier law firm (former Senior Associate at Minter Ellison)
Managed the Investigations Team for the Department of Justice
100+ workplace investigations
250 + mediations
Practical HR Management experience
LLB (Honours), BA
““Alicia is a leading employment lawyer, outstanding workplace investigator and expert mediator and conflict coach. Alicia has excellent technical skills and sound judgment, but above all, tremendous ‘EQ’ and a real ability to connect with people from all walks of life. In my view, it is this last attribute which makes her such an effective mediator and coach.”
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““I met Alicia when she was engaged to facilitate a conversation between myself and another staff member. Although the process was hard and uncomfortable at times, I found that Alicia helped put me at ease, guided me and allowed me to feel safe within the situation. She was not only professional, understanding, warm, but she seemed to have a special way about her that made me calm and I felt like I could deal with the issue at hand. I’m not sure the situation would have been resolved so easily if Alicia hadn’t facilitated it. Thank you Alicia for making a hard situation easier.””